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Onomi by SpotMe
Webinar May 26, 2025

Beyond Reach: How to Use Omnichannel

Congress CRM Omnichannel Medical
Beyond Reach: How to Use Omnichannel - event thumbnail

About this session

Beyond Reach: How to Use Omnichannel - Onomi

Discover the transformative potential of achieving HCP 360 through event CRM integrations

Beyond Reach: How to Use Omnichannel to Drive More Influence with HCPs

What you’ll learn

  • (Founder & Chief Digital Officer at phamax Digital) challenges the idea that more channels = better engagement. Instead, he introduces a more strategic approach, one where every channel plays a defined role within a connected ecosystem: some touchpoints attract, some engage, and others convert.
  • Why omnichannel success depends on building an ecosystem that nurtures HCPs from awareness to action
  • How to match content formats and platforms to specific HCP behaviors & outcomes
  • Where most pharma teams misallocate omnichannel budget
  • How to design omnichannel journeys that deliver HCPs value at every step in the journey
  • This session is for commercial and medical teams that are tired of one-off tactics and ready to make omnichannel work at speed, at scale, and with measurable impact.

Speakers

  • David Douek — Founder & Chief Digital Officer
  • Pierre Metrailler — CEO & Founder, Onomi

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