Webinar May 26, 2025
Beyond Reach: How to Use Omnichannel
Congress CRM Omnichannel Medical
About this session
Beyond Reach: How to Use Omnichannel - Onomi
Discover the transformative potential of achieving HCP 360 through event CRM integrations
Beyond Reach: How to Use Omnichannel to Drive More Influence with HCPs
What you’ll learn
- (Founder & Chief Digital Officer at phamax Digital) challenges the idea that more channels = better engagement. Instead, he introduces a more strategic approach, one where every channel plays a defined role within a connected ecosystem: some touchpoints attract, some engage, and others convert.
- Why omnichannel success depends on building an ecosystem that nurtures HCPs from awareness to action
- How to match content formats and platforms to specific HCP behaviors & outcomes
- Where most pharma teams misallocate omnichannel budget
- How to design omnichannel journeys that deliver HCPs value at every step in the journey
- This session is for commercial and medical teams that are tired of one-off tactics and ready to make omnichannel work at speed, at scale, and with measurable impact.
Speakers
- David Douek — Founder & Chief Digital Officer
- Pierre Metrailler — CEO & Founder, Onomi